Assistant Manager

Fulenwider Group; Miami Gardens, Norland (FL, FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Fulenwider Group's KFC in Miami Gardens, FL is hiring an Assistant Manager to oversee daily operations, ensure restaurant standards, drive customer satisfaction, control cash, manage inventory and labor, and report financials.

You will build a strong team through leadership and clear communication, support staff development, and work to grow sales while maintaining food safety and a positive guest experience.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in fast food, quick service, or retail with P&L responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test; reliable transportation; able to stand/walk and lift up to 50 lbs.

Responsibilities

• Shift management and scheduling responsibilities.
• Ensure customers have a positive dining experience and handle escalated situations.
• Supervise, train, and develop employees; address performance issues.
• Maintain food safety and a safe working environment.
• Manage inventory and enforce company policies.
• Recognize and optimize profitability and cost control.

Skills

Leadership

Communication

People development

Education

High School Diploma or GED

Tools

Basic PC literacy

Job description

Job Details

Job Location: KFC 4800 NW 183rd St, Miami Gardens, FL 33055 | E320119 - Miami Gardens, FL 33055

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions:

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

QualificationsJob Requirements:

• High School Diploma or GED,
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.