Assistant Manager

Fulenwider Group; Melaleuca Isles (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

KFC Plantation is seeking an Assistant Manager to oversee daily operations at the Plantation, FL location. You will ensure customer satisfaction, manage cash controls, inventory, labor, and financial reporting while driving sales growth.

Ideal candidates have strong leadership, communication, and team-development skills, with a positive attitude and a track record of building effective teams dedicated to great food and friendly service.

Qualifications

• High School Diploma or GED is required.
• 2-4 years supervisory experience in fast food/quick service/food service or retail with P&L responsibility.
• Basic personal computer literacy is required.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to stand, walk, and lift up to 50 lbs.

Responsibilities

• Shift management - oversee shift managers and team members, schedule shifts and deployment.
• Customer service - ensure positive dining experience and assist in escalated situations.
• Employee management - supervise, develop, train new hires, address performance issues.
• Food safety - maintain a safe environment for employees and customers.
• Inventory management - manage inventory and enforce company policies.
• Financial accountability - optimize profit and control costs.

Skills

Leadership

Customer service

Team management

Communication

Scheduling

Education

High School Diploma or GED

Tools

Basic PC literacy

Job description

Job DetailsJob Location: KFC 8221 W. Broward Blvd, Plantation, FL 33324 | E320111 - Plantation, FL 33324Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

QualificationsJob Requirements:

• High School Diploma or GED,
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.