Assistant Manager

Popeyes-01d9eb60; West Monroe (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Popeyes in West Monroe, LA is seeking an Assistant Manager to lead daily restaurant operations, drive profitability, and coach a team of hourly staff. You will partner with the RGM to ensure excellent guest service, maintain inventory, and uphold brand standards.

You will supervise 20-45 employees, handle quick-service routines, and perform Shift Coordinator duties when needed while focusing on profitability and service quality.

Qualifications

• Must be at least eighteen years old.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience, management preferred.
• Some understanding of P&L interpretation and management to influence profitability.

Responsibilities

• Manages profitability through inventory oversight and cost control.
• Motivates and coaches team members to deliver fast, friendly service.
• Directs restaurant operations to ensure speed, accuracy, and quality of products.
• Ensures adherence to brand standards and cash control procedures.

Skills

People leadership

Guest service

Operations management

Inventory management

Coaching

P&L understanding

Education

High School Diploma or GED

2 years of college preferred

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability