Assistant Manager

Fulenwider Group; Elkin (NC); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Fulenwider Group seeks an Assistant Manager for its KFC location in Elkin, NC. You will lead daily operations, ensure customer satisfaction, manage scheduling, and drive sales growth while maintaining high food safety and team development standards.

The role requires strong leadership and communication skills, with experience in supervising staff and delivering excellent service in a fast-paced environment.

Formación

• High School Diploma or GED.
• 2–4 years supervisory experience in fast food, quick service restaurant, food service or retail with P&L responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.

Responsabilidades

• Shift management: oversee shift managers and team members, schedule shifts and deploy staff.
• Customer service: ensure customers have a positive dining experience and assist in escalated situations.
• Employee management: supervise, develop and train staff; address performance issues.
• Food safety: maintain a safe environment for employees and guests.
• Inventory management: monitor stock and enforce company policies.
• Financial accountability: optimize profits and control costs.

Conocimientos

Leadership

Customer service

Team supervision

Reliability

Educación

High School Diploma or GED

Herramientas

Basic computer literacy

Descripción del empleo

Job Details

Job Location: KFC 1485 N. Bridge St, Elkin, NC 28621 | E320148 - Elkin, NC 28621

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management: ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service: ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management: supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety: ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management: manage inventory and monitor the effective execution of company policies.
• Financial accountability: optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.