Assistant Manager

Fulenwider Group; Statesville (NC); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Fulenwider Group's Statesville location is seeking an Assistant Manager to lead daily operations and uphold fast‑food standards, ensuring guest satisfaction and efficient cash handling. You will oversee shift managers, schedules, and team deployment while building a capable crew and delivering a friendly, consistent dining experience.

The role requires 2–4 years of supervisory experience in quick service or retail, a High School Diploma or GED, basic computer literacy, and the ability to pass

Qualifikationen

• 2-4 years supervisory experience in fast food, quick service, food service or retail with P&L responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.

Aufgaben

• Shift management: ensure shift managers and team members complete tasks and assist with scheduling.
• Customer service: ensure customers have a positive dining experience and assist in escalated situations.
• Employee management: supervise, develop, and train employees; address performance issues.
• Food safety: maintain a safe environment for employees and customers.
• Inventory management: monitor inventory and enforce company policies.
• Financial accountability: optimize profit and control costs.

Kenntnisse

Supervisory experience

Customer service

Background check ready

Drug test ready

Reliable transportation

Physical stamina

Ausbildung

High School Diploma or GED

Jobbeschreibung

Job Details

Job Location: KFC 1005 Glenway Dr. Statesville, NC 28625 | E320137 - Statesville, NC 28625

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions:

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires.Ensure that employees consistently provide excellent service.Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

QualificationsJob Requirements:

• High School Diploma or GED,
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.