Assistant Manager

Popeyes-01d9eb60; Tennessee; On-site; USD 42,000 - 62,000; Full time

Job summary

Popeyes is seeking an Assistant Manager in Tennessee to lead daily restaurant operations, support the RGM, and drive profitability. You will oversee a team of 20-45 employees, coach staff, and ensure guest satisfaction through fast, friendly service in a clean environment.

The AM will manage inventory, oversee cash procedures, and work toward brand standards while developing team members and maintaining operational excellence. This role emphasizes leadership and accountability.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience, management preferred.
• Some understanding of P&L interpretation and how it influences profitability.

Responsibilities

• Drive profitability through inventory control, cost management and cash handling.
• Lead guest service excellence with fast, accurate service in a clean facility.
• Coach shifts coordinators and team members to raise performance and capabilities.
• Direct restaurant operations to ensure timely, accurate food preparation and delivery within service standards.
• Provide coverage for Hourly Shift Coordinator duties when needed.

Skills

Coaching staff

Profitability mindset

Guest service excellence

Team leadership

Operational oversight

Education

High School Diploma or GED

Some college coursework (2 years preferred)

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability