Assistant Manager

Hand & Stone Franchise Corp; Stony Brook (NY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Employee discounts

Free food & snacks

Training & development

Job summary

Hand & Stone Franchise Corp is seeking an Assistant Spa Manager in Stony Brook, New York. In this sales-focused role, you will drive spa operations, enhance client interactions, and support staff training.

The ideal candidate is passionate about wellness and possesses strong sales and leadership skills. This growth-oriented position allows individuals to progress from Spa Associate to Senior Spa Associate and then to Assistant Spa Manager, ensuring thorough preparation and support at each level.

Qualifications

• Strong sales skills and client relationship management are essential.
• Leadership experience in a service industry is preferred.
• Comfortable with administrative tasks like scheduling and payroll.

Responsibilities

• Assist in managing front desk operations and training staff.
• Connect with clients to enhance sales and client experience.
• Educate clients about wellness products and spa services.

Skills

Sales Strategy

Client Interaction

Leadership

Multi-Tasking

Job description

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Free food & snacks
• Training & development

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth-Focused Leadership Path- This is a growth-oriented leadership position designed for individuals who are motivated to learn, develop, and advance within the spa industry. Team members will begin as a Spa Associate, progress into a Senior Spa Associate, and ultimately grow into the Assistant Spa Manager role. Each step is intentional and skill-based, allowing you to build a strong foundation in operations, sales, leadership, and client experience before advancing.
  Because this role involves a high level of responsibility and leadership, the step-by-step growth structure ensures you are fully prepared and supported at every stage of development.
• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture.
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise Have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.