Assistant Manager

Hand & Stone Franchise Corp; Missouri City (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations. The role emphasizes client interactions, wellness education, and growing sales through leadership at the front desk and by coaching staff.

The ideal candidate has a bachelor’s degree or proven management experience and will work with spa managers to balance client service with business results, including flexible hours evenings/weekends.

Qualifications

• Leadership skills with a client-focused mindset.
• Ability to train sales staff and lead a front desk team.
• Proven ability to educate clients on services and memberships.

Responsibilities

• Lead the spa front desk and train sales associates.
• Collaborate with spa managers to foster a client and team culture.
• Educate members on massages, facials, upgrades, products, and memberships.
• Handle payroll, scheduling, inventory, and sales reporting.
• Drive sales results with flexibility for evenings and weekends.

Skills

Leadership

Sales & Customer Service

Wellness Knowledge

Administrative Multi-tasking

Results Driven

Education

Bachelor's degree

Management experience

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience. Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.