Assistant Manager

Hand & Stone Franchise Corp; Hackensack (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Training

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and growth. This role targets individuals who enjoy client interactions and expanding their sales experience within the wellness industry.

Ideal candidates demonstrate growth-focused leadership, the ability to coach a sales team, educate members on services and memberships, and handle front-desk tasks, payroll, scheduling, inventory management, and sales reporting.

Qualifications

• Growth focused leadership with front desk oversight and training responsibilities.
• Experience in coaching and motivating a sales team.
• Ability to educate members on services, upgrades, products, and memberships.
• Experience with payroll, scheduling, inventory management, and sales reporting.
• Flexibility to work evenings and weekends.

Responsibilities

• Lead client interactions and offer individualized sales solutions.
• Coach and motivate the sales team to meet targets.
• Educate members on services, upgrades, products, and memberships.
• Oversee front desk operations and contribute to a client-focused culture.

Skills

Growth Focused Leadership

Member Conversion

Customer Service

Multi-Tasking

Sales Coaching

Job description

Benefits:

• Training & development
• 401(k)
• Bonus based on performance
• Employee discounts
• Flexible schedule

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise. Have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.