Assistant Manager

Handandstonestonybrookny; Stony Brook (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Employee discounts

Free food & snacks

Training & development

Job summary

A well-known spa service provider located in Stony Brook, NY is seeking a sales-focused Assistant Spa Manager to oversee operations and drive results. The role requires a passion for client interactions, a willingness to learn about the wellness industry, and skills in team leadership. Responsibilities include running the front desk, training staff, and educating clients about spa services. The position provides opportunities for growth within the company and fosters a supportive team culture.

Qualifications

• Passionate about client interactions and interested in the wellness industry.
• Willingness to learn and grow within the spa industry.
• Experience in handling administrative tasks like payroll and inventory management.

Responsibilities

• Drive spa operations and support team members.
• Run the front desk and train sales associates.
• Connect with clients and offer individualized sales solutions.
• Educate clients about the benefits of services and memberships.
• Handle administrative tasks including payroll and scheduling.

Skills

Growth-Focused Leadership

Member Conversion

Customer Service

Multi-Tasking

Sales Coaching

Job description

Benefits

• Bonus based on performance
• Company parties
• Employee discounts
• Free food & snacks
• Training & development

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes

• Growth-Focused Leadership Path- This is a growth-oriented leadership position designed for individuals who are motivated to learn, develop, and advance within the spa industry. Team members will begin as a Spa Associate, progress into a Senior Spa Associate, and ultimately grow into the Assistant Spa Manager role. Each step is intentional and skill-based, allowing you to build a strong foundation in operations, sales, leadership, and client experience before advancing.
  Because this role involves a high level of responsibility and leadership, the step-by-step growth structure ensures you are fully prepared and supported at every stage of development.
• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise Have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.