Assistant Manager

Hand & Stone - 39713 Traditions Dr - Northville, MI

Northville (MI)

On-site

USD 42,000 - 62,000

Full time

37 hours ago
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Qualifications

  • Front desk leadership and customer service experience.
  • Willingness to learn about the wellness industry.
  • Strong sales orientation with a client-focused approach.

Responsibilities

  • Oversee front desk operations and lead sales activities.
  • Train sales associates and collaborate with spa managers to foster a client- and team-focused culture.
  • Educate members on services, upgrades, products, and memberships.

Skills

Leadership
Sales
Customer Service
Training
Coaching

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

  • Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
  • Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
  • Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
  • Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
  • Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.
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Training & development
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