Assistant Manager

Fulenwider Group; Murphy (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

The Fulenwider Group is seeking an Assistant Manager for a KFC location in Murphy, NC. This role leads daily restaurant operations to ensure high-quality service and adherence to brand standards.

You will supervise staff, support training and development, and help optimize profitability while maintaining a positive guest experience. Strong leadership and communication skills are essential.

Qualifications

• Strong leadership and communication skills.
• Experience supervising employees and managing teams.

Responsibilities

• Shift management and scheduling.
• Customer service and handling escalations.
• Employee management, development and training.
• Food safety and a safe work environment.
• Inventory management and policy adherence.
• Financial accountability and cost control.

Skills

Leadership

Communication

Education

High School Diploma or GED

Job description

Job Location: KFC 1321 Andrews Rd., Murphy, NC 28906 | E320046 - Murphy, NC 28906

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management – ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety – ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.