Assistant Manager

Fulenwider Group; Lincolnton (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

KFC Lincolnton in Lincolnton, NC is seeking an Assistant Manager to lead daily operations, uphold restaurant standards, and drive guest satisfaction. You will manage shifts, train staff, oversee inventory and financial reporting, and help grow sales.

The ideal candidate has 2–4 years of supervisory experience in fast food or retail, strong leadership and communication skills, and a commitment to food safety. A High School diploma or GED and reliable transportation are required.

Qualifications

• High School Diploma or GED required.
• 2–4 years supervisory experience in fast food, quick service, or retail with P&L responsibility.
• Basic personal computer literacy.
• Must pass background check and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, and lifting up to 50 lbs.

Responsibilities

• Shift management - ensure that shift managers and team members complete their tasks; assist with scheduling and deployment.
• Customer service - ensure customers have a positive dining experience and support in escalated situations.
• Employee management - supervise and train staff; address performance issues.
• Food safety - maintain a safe, clean environment and follow food safety policies.
• Inventory management - monitor inventory and enforce company policies.
• Financial accountability - optimize profit and control costs.

Skills

Leadership

Communication

Team Development

Customer Service

Shift Management

Education

High School Diploma or GED

Tools

POS systems

Job description

Overview

Job Location: KFC 1916 East Main St., Lincolnton, NC 28092 | E320049 - Lincolnton, NC 28092

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Responsibilities

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

Qualifications

• High School Diploma or GED
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.