Assistant Manager

Fulenwider Group; Hudson (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Fulenwider Group is seeking an Assistant Manager for a Hudson, NC fast-service location. You will oversee day-to-day operations, drive customer satisfaction, manage schedules, and support sales growth while ensuring food safety and cost controls.

The role requires leadership, clear communication, and a track record of developing team members. You will supervise shift managers, monitor service quality, handle inventory, and maintain compliance with company policies and regulatory standards.

Qualifications

• High School Diploma or GED required.
• 2-4 years supervisory experience in fast food, quick service, or retail.
• Basic PC literacy and ability to pass background check and drug test.
• Must have reliable transportation and be able to stand for long periods.

Responsibilities

• Shift management and scheduling coordination.
• Customer service and handling escalated situations.
• Employee management, training, and performance coaching.
• Food safety compliance and safe work environment.
• Inventory management and policy adherence.
• Financial accountability and cost control.

Skills

Supervisory experience

Customer service

Leadership

Communication

Reliability

Education

High School Diploma or GED

Job description

Job Details

Job Location: KFC 640 Main St., Hudson, NC 28638 | E320023 - Hudson, NC 28638

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - manage inventory and monitor the effective execution of company policies.
• Financial accountability - optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.