Assistant Manager

Fulenwider Group; Mocksville (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Fulenwider Group seeks an Assistant Manager for a KFC location in Mocksville, NC. You will oversee day-to-day operations, ensure quality customer service, manage staff, and uphold food safety and financial controls.

The role requires leadership, effective communication, and a track record of developing employees. Strong reliability and the ability to manage multiple responsibilities are essential.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in fast food, quick service, food service or retail with P&L responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.

Responsibilities

• Shift management: ensure shift managers and team members complete tasks and assist with scheduling.
• Customer service: ensure a positive dining experience and handle escalated situations.
• Employee management: supervise, develop and train new hires; address performance issues.
• Food safety: maintain a safe environment for staff and guests.
• Inventory management: monitor inventory and enforce company policies.
• Financial accountability: optimize profit and control costs.

Skills

Leadership

Communication

Customer service

Education

High School Diploma or GED

Job description

Job Details

Job Location: KFC 1230 Yadkinville Rd, Mocksville, NC 27028 | E320147 - Mocksville, NC 27028

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions:

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires.Ensure that employees consistently provide excellent service.Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

QualificationsJob Requirements:

• High School Diploma or GED,
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.