Assistant Manager

Popeyes-01d9eb60; Holly Springs (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Popeyes-01d9eb60 in Mississippi seeks an Assistant Manager to lead restaurant operations, drive profitability, and deliver outstanding guest service. This role supports the Restaurant General Manager by coaching team members, managing inventory and assets, and ensuring adherence to brand standards and safety protocols.

The AM will supervise 20-45 employees, coordinate with vendors and maintain cash controls, while maintaining speed of service and quality.

Qualifications

• High School Diploma or GED required.
• 2 years of college preferred.
• 1-2 years of quick service restaurant experience, management preferred.
• Some understanding of P&L interpretation and profitability

Responsibilities

• Assist in managing daily restaurant operations to meet profitability, guest service, and brand standards.
• Coach and develop Shift Coordinators and Team Members to improve performance.
• Oversee inventory controls, cash handling, and asset protection.
• Direct daily preparation and sale of products to meet speed of service targets.
• Perform duties of Hourly Shift Coordinator when needed.

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability