Assistant Manager

Arby's, Inc.; Hamburg (Berks County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Health insurance

Job summary

Arby's, Inc. is looking for an Assistant Manager in Hamburg, United States, who is eager to lead and train team members. You will ensure company policies are adhered to, resolve customer complaints, and maintain an efficient team schedule.

The ideal candidate will have prior experience as a senior staff member or Assistant Manager, possess strong leadership qualities, and be passionate about customer service. Benefits include paid time off, flexible scheduling, and health insurance.

Qualifications

• Consistent work history in a management role or as senior staff.
• Experience in hiring and training team members.
• Strong communication skills and the ability to resolve complaints.

Responsibilities

• Ensure company policies are followed.
• Optimize profits by controlling costs.
• Hire, train, and develop new employees.
• Resolve customer issues to their satisfaction.
• Provide leadership and direction to all employees.

Skills

Leadership

Customer service

Team mentoring

Job description

Overview

We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. A passion for customer service and team mentoring is also a plus.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Benefits

• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Requirements

• Valid drivers license and reliable transportation
• Self motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position as a GM in training.