Assistant Manager

Workstream; Hamburg (Berks County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee Discount

Job summary

Workstream is seeking an Assistant Manager to support hiring and training, ensure policy adherence, handle customer issues, and lead the team to meet store goals.

Ideal candidates will have prior senior staff or assistant manager experience, a passion for customer service, and a knack for mentoring team members.

Qualifications

• Self motivation and leadership abilities.
• Proven customer service or team leadership experience.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.
• Paid time off
• Employee Discount
• Health insurance

Skills

Self motivated

Lead by example

Customer service

Ambition

Job description

We are searching for a new Assistant Manager to join our team who is interested in helping to

hire and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and organizing the team

schedule.To be a great fit for this role you should have a consistent work history and previous

experience as a senior staff member or as an Assistant Manager. A passion for customer

service and team mentoring is also a plus.

• Ensuring company policies are followed.


• Optimizing profits by controlling costs.


• Hiring, training and developing new employees.


• Resolving customer issues to their overall satisfaction.


• Maintaining an overall management style that follows company best practices.


• Providing leadership and direction to all employees.


• Ensuring product quality and availability.


• Preparing and presenting employee reviews.


• Working closely with the store manager to lead staff.


• Assisting customers whenever necessary.


• Ensuring that health, safety, and security rules are followed.


• Taking disciplinary action when necessary.


• Completing tasks assigned by the general manager accurately and efficiently.


• Maintaining stores to standards, including stocking and cleaning.


• Paid time off


• Employee Discount


• Health insurance

Requirements

• Valid drivers license and reliable transportation


• Self motivated


• Confidence to lead by example


• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

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