Assistant Manager

Hand & Stone - 500 So River St - Hackensack, NJ; Hackensack (NJ); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Training & development

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Résumé du poste

Hand and Stone Massage and Facial Spa in Hackensack, NJ is seeking a sales focused Assistant Spa Manager to drive spa operations and grow membership sales. You will lead the front desk, train sales associates, and partner with spa managers to deliver a client- and team-centered culture.

The ideal candidate thrives on building relationships, educating guests on services and memberships, and coaching a team to meet targets.

Qualifications

• Growth-focused leadership: running front desk, training sales associates, collaborating with spa managers to create a client- and team-centered culture.
• Coach and motivate a sales team to convert members and provide excellent customer service.
• Promote health and wellness by educating clients on services, upgrades, products, and memberships.
• Multi-tasking: handle payroll, scheduling, inventory, and sales reporting.

Responsabilités

• Lead front desk operations and supervise sales staff.
• Train and coach sales associates to improve member conversions.
• Collaborate with spa managers to ensure a high-quality guest experience.
• Manage scheduling, payroll, inventory, and reporting tasks.

Description du poste

Benefits:

• Training & development
• 401(k)
• Bonus based on performance
• Employee discounts
• Flexible schedule

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.