Assistant Manager

Fulenwider Group; China Grove (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Fulenwider Group is seeking an Assistant Manager for our China Grove, NC location. This role oversees day-to-day operations, ensures restaurant standards, and drives customer satisfaction while managing labor, inventory, and finances.

The ideal candidate will possess strong leadership and communication skills, with a proven track record in people development and a positive attitude. Join us to lead a team that delivers great food and a friendly experience.

Qualifications

• High School Diploma or GED.
• 2–4 years supervisory experience in fast food, quick service, or retail with P&L responsibility.
• Basic personal computer literacy.
• Must pass background check and drug test.
• Must have reliable transportation.
• Able to stand, walk, and lift up to 50 lbs.

Responsibilities

• Shift management and scheduling of team members.
• Ensure customers have a positive dining experience and provide support in escalated situations.
• Supervise and train employees; address performance issues.
• Maintain a strong food safety environment.
• Monitor inventory and ensure policy execution.
• Support financial accountability to optimize profit and control costs.

Education

High School Diploma or GED

2-4 years supervisory experience

Basic personal computer literacy

Must pass background check

Must pass drug test

Reliable transportation

Able to stand, walk, lift up to 50 lbs

Job description

Job Details

Job Location: TB 606 US Highway 29 North China Grove, NC 28023 | 040338 - China Grove, NC 28023

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

Qualifications

Job Requirements:

• High School Diploma or GED,
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.