Assistant Manager

Fulenwider Group; Indian Trail (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Fulenwider Group's Indian Trail restaurant is seeking an Assistant Manager to oversee daily operations, uphold dining standards, manage cash controls, inventory, labor, and financial reporting, and drive sales growth.

You will build a strong team, demonstrate leadership, and ensure excellent customer service. The role requires strong communication, people development, and a positive attitude in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in fast food, quick service, food service or retail with Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check and drug test.
• Must have reliable transportation.
• Able to stand, walk, lift up to 50 lbs.

Responsibilities

• Shift management - ensure that shift managers and team members complete their tasks, including scheduling shifts.
• Customer service - ensure positive dining experience and support in escalated situations.
• Employee management - supervise, develop and train new hires; address performance issues.
• Food safety - maintain a safe environment for employees and customers.
• Inventory management - monitor inventory and enforce company policies.
• Financial accountability - optimize profit and control costs.

Skills

Leadership

Communication

Customer service

Team management

Education

High School Diploma or GED

Tools

Basic computer literacy

Job description

Job Details

Location: 3021 Wesley Chapel Street, Indian Trail, NC 28079

Position: Assistant Manager

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Responsibilities

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.