Assistant Manager

Fulenwider Group; Boone (NC); Presencial; USD 35.000 - 43.000; Jornada completa

Descripción de la vacante

Fulenwider Group operates a KFC location in Boone, NC seeking an Assistant Manager to run daily operations and uphold restaurant standards. You will lead a team, manage scheduling, training, and customer service to deliver a great dining experience.

Ideal candidates bring strong leadership and communication skills, a track record of staff development, and a positive attitude. This role requires reliability and physical ability to lift up to 50 lbs.

Formación

• 2–4 years of supervisory experience in fast-food, quick-service restaurant, food service, or retail with Profit and Loss responsibility.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, and lifting up to 50 lbs.

Responsabilidades

• Shift management – supervise shift managers and deploy the team.
• Customer service – ensure a positive dining experience and assist with escalations.
• Employee management – train new hires and address performance issues.
• Food safety – maintain a safe food-handling environment.
• Inventory management – monitor inventory and enforce policies.
• Financial accountability – optimize profit and control costs.

Conocimientos

Leadership

Communication

People development

Customer service

Herramientas

Basic computer literacy

Descripción del empleo

Job Details

Job Location: KFC 1668 Blowing Rock Rd, Boone, NC 28607 | E320011 - Boone, NC 28607

Assistant Manager

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards, including customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and sales growth. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management – ensure that shift managers and team members complete their tasks, and participate in scheduling shifts and deploying the team.
• Customer service – ensure that customers have a positive dining experience and provide support in escalated situations.
• Employee management – supervise employees, develop and train new hires, ensure consistent excellent service, and address performance issues.
• Food safety – ensure the restaurant is a safe place for employees and customers; create a strong food‑safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Qualifications & Job Requirements

• High School Diploma or GED.
• 2‑4 years of supervisory experience in a fast‑food, quick‑service restaurant, food service, or retail environment, with Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, and lifting up to 50 lbs.