Assistant Manager

RG&T Solutions; Dearborn (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Educational support

Health benefits

Work-life balance

Employee assistance programs

Uniforms

Automotive discounts

401(k) match

Job summary

RG&T Solutions in Dearborn, MI seeks an Assistant Service Center Manager to support the Service Center Manager in leading a high-performance team. You will perform oil changes, supervise operations, train new members, and ensure policy adherence while building customer loyalty through outstanding service.

Responsibilities include scheduling, inventory support, safety compliance, opening/closing duties, and driving operational excellence in a fast-paced automotive service center environment.

Qualifications

• At least 1 year of supervisory experience in retail or service.
• Strong English communication and customer service mindset.
• Ability to use KPI data to monitor performance.
• Flexible schedule and stamina for a fast-paced environment.
• Physical ability to stand long hours and lift up to 50 lbs.

Responsibilities

• Perform oil changes and supervise daily operations.
• Train new team members and ensure adherence to policies.
• Build customer loyalty through exceptional service.
• Develop efficient work schedules and manage inventory.
• Maintain a safe, organized environment with store audits and safety protocols.
• Open and close the center; lead team development and achieve operational excellence.

Skills

Supervisory experience

Customer service mindset

English communication

KPI data analysis

Schedule flexibility

Job description

Role Overview:

As an Assistant Service Center Manager, you'll support the Service Center Manager in leading a high-performance team to deliver exceptional car maintenance services and customer experience. Your responsibilities include performing oil changes, supervising daily operations, training new team members, and ensuring adherence to company policies. You will build customer loyalty through excellent service, develop efficient work schedules, assist with inventory management, and maintain a safe, organized environment by conducting store audits and following safety protocols. Additionally, you'll help open and close the center, lead team development, and ensure operational excellence.

Qualifications & Skills:

The ideal candidate has at least 1 year of supervisory experience, preferably in retail or service, with a customer service mindset and the ability to work in a fast-paced environment. Strong communication skills in English, the ability to use KPI data for performance monitoring, and schedule flexibility are required. Physical requirements include standing for up to 8 hours, lifting up to 50 pounds, and working in various environments.

Benefits & Opportunities:

Offers include weekly pay, career advancement to Service Center Manager, educational support, health benefits, work-life balance, employee assistance programs, uniforms, automotive discounts, and a 401(k) match. We foster an inclusive environment with equal opportunity employment and accommodations for applicants with disabilities.