Assistant Key Account Manager - Client Growth

Crystal Flash; Grand Rapids (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

Crystal Flash in Grand Rapids, MI seeks an Assistant Key Account Manager to support retention and growth of key accounts. You will manage day-to-day relationships, coordinate with internal teams, and help expand product and service offerings. Ideal candidates have a business degree and 2+ years in account management or B2B sales.

The role offers collaboration across departments, exposure to pricing and contract activities, and growth opportunities within multi-location accounts.

Qualifications

• Bachelor’s degree in business administration, Sales, Marketing, or related field.
• Two (2) or more years of experience in account management, business-to-business sales, customer service, or related client-facing role.
• Experience in fuels, propane, lubricants, transportation, or distribution is preferred.

Responsibilities

• Manage day-to-day relationships for assigned accounts and support the Key Account Manager.
• Develop relationships with buyers, managers, site contacts, and other key influencers.
• Identify and qualify prospective leads for the Key Account Manager and Assistant Account Manager.
• Build and maintain a pipeline of qualified prospects.
• Coordinate with internal teams to resolve customer needs and implement solutions.
• Assist with pricing reviews, contract renewals, and negotiations.
• Use CRM tools to document customer contacts, activities, opportunities, and contracts.

Skills

Account management

Sales

Communication

Relationship building

Education

Bachelor’s degree in business or related field

Tools

Microsoft Dynamics CRM

Job description

Crystal Flash in Grand Rapids, MI seeks an Assistant Key Account Manager to support retention and growth of key accounts. You will manage day-to-day relationships, coordinate with internal teams, and help expand product and service offerings. Ideal candidates have a business degree and 2+ years in account management or B2B sales.

The role offers collaboration across departments, exposure to pricing and contract activities, and growth opportunities within multi-location accounts.