Inside Sales — Employee-Owned, Veteran-Friendly

Crystal Flash; Grand Rapids (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits

Employee-owned culture

Veteran-friendly employer

Job summary

Crystal Flash is seeking a Commercial Inside Sales Representative to develop new business opportunities and expand relationships with commercial customers in Michigan. The role involves managing the full sales cycle from prospecting through close, coordinating with operations, credit, and marketing to meet growth and profitability goals.

The position emphasizes delivering exceptional customer service via phone, email, and virtual channels, with support from cross-functional teams to ensure a

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years inside sales, customer service, account management, or related experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Generate new commercial sales opportunities through outbound calling, email campaigns, referrals, and lead generation activities.
• Build and maintain relationships with commercial customers to support retention, growth, and customer satisfaction.
• Manage the sales process from prospecting through account setup, onboarding, and ongoing account management.
• Prepare and present pricing, quotes, proposals, and service recommendations to prospective and existing customers.
• Conduct proactive outbound sales and follow-up activities to maintain a healthy sales pipeline.
• Identify cross-selling and upsell opportunities across propane, fuels, lubricants, and related products and services.

Skills

Inside sales

Customer service

CRM systems

Microsoft Office

Communication skills

Team collaboration

Education

High School Diploma or GED

Tools

CRM software

Microsoft Office Suite

Job description

Crystal Flash is seeking a Commercial Inside Sales Representative to develop new business opportunities and expand relationships with commercial customers in Michigan. The role involves managing the full sales cycle from prospecting through close, coordinating with operations, credit, and marketing to meet growth and profitability goals.

The position emphasizes delivering exceptional customer service via phone, email, and virtual channels, with support from cross-functional teams to ensure a