Account Manager Team Lead - Hybrid, Coaching & Growth

Amtivo Group; Grand Rapids (MI); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

Employee assistance program

Health insurance

Life insurance

Paid time off

Job summary

A leading certification body is seeking an Account Manager Team Lead in Grand Rapids. In this role, you will oversee a team of Account Managers and manage client relationships. The ideal candidate has strong leadership skills, is client-focused, and can negotiate contracts effectively. This position offers a hybrid work model and a supportive environment with various employee benefits including health insurance and a 401(k) plan.

Qualifications

• Experience managing a team of Account Managers.
• Strong verbal and written communication skills.
• Ability to develop relationships with clients.

Responsibilities

• Act as single point of contact for a portfolio of clients.
• Manage a team of Account Managers.
• Negotiate contracts to achieve business objectives.
• Ensure timely resolution of client issues.

Skills

Team management

Client relationship management

Negotiation skills

Coaching and mentoring

Problem-solving

Job description

A leading certification body is seeking an Account Manager Team Lead in Grand Rapids. In this role, you will oversee a team of Account Managers and manage client relationships. The ideal candidate has strong leadership skills, is client-focused, and can negotiate contracts effectively. This position offers a hybrid work model and a supportive environment with various employee benefits including health insurance and a 401(k) plan.