Assistant GM & Shift Supervisor: Hospitality Leader

Workstream; Holmdel Township (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Freddy's Frozen Custard & Steakburgers in Holmdel/Freehold, NJ is seeking an Assistant General Manager / Shift Supervisor who can lead guest relations, staff development, and growth. You will work with management to execute brand standards, control costs, and ensure excellent service across shifts.

A minimum of 1 year as shift lead or manager in full-service, casual dining, or quick service is required; strong leadership, coaching, and communication skills are essential.

Responsibilities

• Oversee daily operations to ensure quality, timeliness and service.
• Train and coach staff; lead by example to drive guest satisfaction.
• Review schedules and forecasts; maintain labor efficiency.
• Coordinate opening/closing activities and cash handling.
• Ensure adherence to company SOPs and health/safety standards.
• Address guest complaints and resolve issues promptly.

Skills

Leadership

Communication

Guest relations

Guest satisfaction

Coaching

Team motivation

Hiring & training

Staff development

Tools

Microsoft Office

Excel

Word

Internet

Job description

Freddy's Frozen Custard & Steakburgers in Holmdel/Freehold, NJ is seeking an Assistant General Manager / Shift Supervisor who can lead guest relations, staff development, and growth. You will work with management to execute brand standards, control costs, and ensure excellent service across shifts.

A minimum of 1 year as shift lead or manager in full-service, casual dining, or quick service is required; strong leadership, coaching, and communication skills are essential.