General Manager: Lead a High-Impact Guest Experience

Workstream; Nacogdoches (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Bonus program tied to KPIs

Paid training travel

Vacation days after 1 year

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking a General Manager to lead a restaurant team and uphold Freddy’s service standards. You will drive sales, manage labor and inventory, and ensure a premier guest experience in a fast‑paced environment.

The role requires a minimum of one year in restaurant management, strong leadership, and excellent communication skills to coach staff and maintain a high‑performing team. Competitive benefits and bonus opportunities are offered.

Qualifications

• Proven leadership and decision‑making abilities.
• Superior leadership and team‑building abilities; coach and motivate diverse teams.
• Strong communication and emotional intelligence; conflict‑resolution capabilities.
• Resourcefulness and problem‑solving; self‑starter with initiative.
• Organizational and numerical skills to manage budgets, inventory and schedules.
• Proficiency with scheduling software, spreadsheets and POS systems.
• Enthusiasm for guest service and commitment to a premier product.
• Minimum of one year in restaurant management or shift‑lead roles in full‑service or quick‑service settings.

Responsibilities

• Lead the team and build culture by modeling Freddy’s values and developing staff.
• Drive results by managing labor, inventory and guest experience to meet sales goals.
• Develop the team using Freddy’s training materials and maintain floor presence.
• Ensure quality and compliance with GPS, audits and brand standards.
• Oversee financials including budgets, prime costs and waste control.
• Focus on guest satisfaction and recovery to build loyalty.
• Handle fast-paced operations and adapt to new technologies and concepts.

Skills

Leadership

Staff development

Communication

Conflict resolution

Budget management

Technology proficiency

Guest service

Team motivation

Tools

Scheduling software

POS systems

Spreadsheets

Job description

Freddy’s Frozen Custard & Steakburgers is seeking a General Manager to lead a restaurant team and uphold Freddy’s service standards. You will drive sales, manage labor and inventory, and ensure a premier guest experience in a fast‑paced environment.

The role requires a minimum of one year in restaurant management, strong leadership, and excellent communication skills to coach staff and maintain a high‑performing team. Competitive benefits and bonus opportunities are offered.