Shift Lead – Restaurant Ops & Guest Experience

Workstream; Siloam Springs (AR); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Benefits

Advancement opportunities

Competitive pay

Job summary

Freddy's Frozen Custard & Steakburgers is seeking a Shift Supervisor to support restaurant management with daily operations, lead a team, and ensure hospitality standards. You will help manage labor and food costs, resolve guest concerns, communicate clearly with guests and teammates, and serve as a model of service excellence.

Freddy's offers a full-time role with benefits, competitive pay based on experience, and opportunities for advancement within a fast-growing brand committed to quality

Qualifications

• One-year experience in guest focused business.
• Willingness to learn new skills.
• Natural leadership skills.
• Self-starting personality with an even disposition.
• Professional appearance and manner.
• Ability to communicate well with guests and team members.
• Willingness to pitch-in and be a team player.
• Ability to use point of sale system.

Responsibilities

• Assist management with day-to-day restaurant operations.
• Provide leadership and motivate team members.
• Meet operational expectations and standards.
• Help control labor and food costs.
• Build relationships with guests and handle guest issues.
• Model hospitality for the team.

Skills

Leadership

Guest service

Team player

Self-starting

Professional appearance

Communication

Willingness to learn

POS systems

Tools

POS system

Job description

Freddy's Frozen Custard & Steakburgers is seeking a Shift Supervisor to support restaurant management with daily operations, lead a team, and ensure hospitality standards. You will help manage labor and food costs, resolve guest concerns, communicate clearly with guests and teammates, and serve as a model of service excellence.

Freddy's offers a full-time role with benefits, competitive pay based on experience, and opportunities for advancement within a fast-growing brand committed to quality