Assistant GM - Restaurant Ops & Guest Experience

CAVA; Gainesville (FL); On-site; USD 59,000 - 63,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

Pet Insurance plus more!

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and社区

Job summary

CAVA in Gainesville, FL is seeking an Assistant General Manager to lead daily operations, support the General Manager, and develop hourly Team Members while upholding our mission and values. You will help manage schedules, forecast labor, and ensure profitability with strong service standards.

This role emphasizes mentoring staff, controlling costs, and delivering exceptional guest experiences through teamwork, training, and adherence to food safety.

Qualifications

• 1-2 years of supervisory experience in a restaurant or hospitality setting.
• Strong leadership and communication skills.
• Willing to work flexible shifts including nights and weekends.
• Knowledge of health, safety, and sanitation regulations.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to boost customer satisfaction and loyalty.

Skills

Leadership

Team management

Communication

Customer service

Operations planning

Scheduling

Budgeting

Job description

CAVA in Gainesville, FL is seeking an Assistant General Manager to lead daily operations, support the General Manager, and develop hourly Team Members while upholding our mission and values. You will help manage schedules, forecast labor, and ensure profitability with strong service standards.

This role emphasizes mentoring staff, controlling costs, and delivering exceptional guest experiences through teamwork, training, and adherence to food safety.