Assistant General Manager - Restaurant Ops & Guest Experience

CAVA; Windermere (FL); On-site; USD 80,590,000 - 86,789,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

Pet Insurance plus more!

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and

FREE CAVA Meal for every shift worked

Ground-floor brand growth opportunity

Job summary

CAVA is seeking an Assistant General Manager to lead daily restaurant operations, support the General Manager, and drive exceptional guest experiences. You will oversee staffing, safety, and cost controls, while mentoring Team Members and maintaining high standards of service.

The role requires strong leadership, communication, and problem-solving abilities, with a flexible schedule including evenings and weekends. Join a dynamic team at CAVA and contribute to our growth and guest satisfaction.

Qualifications

• 1–2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.

Skills

Leadership

Communication

Customer service

Problem solving

Budgeting

Food safety

Adaptability

Team management

Job description

CAVA is seeking an Assistant General Manager to lead daily restaurant operations, support the General Manager, and drive exceptional guest experiences. You will oversee staffing, safety, and cost controls, while mentoring Team Members and maintaining high standards of service.

The role requires strong leadership, communication, and problem-solving abilities, with a flexible schedule including evenings and weekends. Join a dynamic team at CAVA and contribute to our growth and guest satisfaction.