Assistant General Manager - Lead Ops & Guest Experience

CAVA; Maryland; On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine, 

Pet Insurance

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and “

FREE CAVA Meal for every shift worked

Job summary

CAVA is seeking an Assistant General Manager to bring our mission and values to life for guests and Team Members in our restaurants. You will partner with the General Manager and Area Leader in establishing store action plans, forecasting labor, and inventory control.

You will be responsible for supporting the General Manager in overall restaurant operations at an exceptional level including scheduling, budgeting, and training Team Members to ensure outstanding guest experiences.

Qualifications

• 1-2 years of supervisory or management experience in hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Able to adapt to fast-paced environment and solve problems.
• Willing to work nights, weekends, and travel as needed.

Responsibilities

• Assist GM in managing daily restaurant operations, including openings and closings.
• Ensure adherence to food quality, service, and cleanliness standards.
• Oversee inventory, supply ordering, and cost control.
• Supervise and support Team Members with training and feedback.
• Support scheduling and staffing.
• Address Team Member issues and conflicts to maintain a positive work environment.
• Maintain high service standards and address customer concerns.
• Assist with preparing financial reports and analyzing performance metrics.

Skills

Leadership

Team management

Communication

Customer service

Adaptability

Job description

CAVA is seeking an Assistant General Manager to bring our mission and values to life for guests and Team Members in our restaurants. You will partner with the General Manager and Area Leader in establishing store action plans, forecasting labor, and inventory control.

You will be responsible for supporting the General Manager in overall restaurant operations at an exceptional level including scheduling, budgeting, and training Team Members to ensure outstanding guest experiences.