Assistant GM: Lead Fast-Paced Teams to Bold Service

popeyes; Jarrell (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical/Dental/Vision insurance

Discounted meals

Leadership development

Job summary

Popeyes is seeking an Assistant General Manager (AGM) to partner with the Restaurant General Manager in daily operations, coaching the crew, and delivering Popeyes hospitality. You’ll lead shifts, ensure speed and accuracy, and drive guest satisfaction across front and back of house.

3–5 years in restaurant or retail management, with a people-first leadership style and hands-on approach. The role entails managing labor costs, food costs, safety standards, and ongoing staff development in a

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus).
• People-first leadership style with hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.

Responsibilities

• Support all aspects of daily restaurant operations, from front counter to back of house.
• Lead shifts with confidence—ensuring speed, accuracy, and guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures.
• Help with hiring, onboarding, and training of new team members.

Skills

Leadership

Communication

Problem solving

Decision making

Team motivation

People management

Flexibility

Job description

Popeyes is seeking an Assistant General Manager (AGM) to partner with the Restaurant General Manager in daily operations, coaching the crew, and delivering Popeyes hospitality. You’ll lead shifts, ensure speed and accuracy, and drive guest satisfaction across front and back of house.

3–5 years in restaurant or retail management, with a people-first leadership style and hands-on approach. The role entails managing labor costs, food costs, safety standards, and ongoing staff development in a