Assistant GM: Lead Guest Experience & Team Growth

inspirebrands; Burlington (MA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Bonus program

Free shift meals

Meal discounts

Best in class training

Paid time off

401(k)

Tuition benefits

Medical, dental and vision

Champions of Hope

Job summary

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders, and Service Assistants in partnership with the General Manager.

You’ll help ensure the restaurant operates at peak performance and drive guest engagement to create legendary experiences. You should bring 3 years of restaurant, bar, or kitchen management experience, solid knowledge of labor laws, health codes, safe food handling, and responsible alcohol service.

Qualifications

• Preferably 3 years of restaurant, bar, or kitchen management experience.
• Knowledge of labor laws, health codes, safe food handling, and responsible alcohol service.
• Ability to manage and direct others, champion change, and train the team.

Responsibilities

• Manage Shift Managers, Servers, Bartenders, and Service Assistants.
• Partner with the General Manager to keep the restaurant at the top of its game and drive guest engagement.
• Focus on guest-related metrics and delivering legendary guest experiences.

Skills

People management

Leadership

Training & development

Guest service

Job description

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders, and Service Assistants in partnership with the General Manager.

You’ll help ensure the restaurant operates at peak performance and drive guest engagement to create legendary experiences. You should bring 3 years of restaurant, bar, or kitchen management experience, solid knowledge of labor laws, health codes, safe food handling, and responsible alcohol service.