Assistant GM: Guest Experience & Team Leadership

Urban Air Adventure Parks; Waco (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading indoor adventure park company in Waco seeks an Assistant General Manager to provide leadership and ensure high customer service standards. This role involves managing staff, training, and operational excellence. Ideal candidates have 3+ years of management experience in hospitality and a passion for team development. The position requires adaptability and communication skills as well as a willingness to work evenings and weekends. Join a dynamic team dedicated to creating a fun environment for all ages.

Qualifications

• 3+ years’ supervisory or management experience required.
• CPR/First Aid Certification is preferred.
• Ability to pass a thorough background check.

Responsibilities

• Cultivate a team environment for exceptional customer service.
• Assist in hiring, retention, and training of staff.
• Maintain a safe, clean, and secure environment for guests.

Skills

Hospitality experience

Supervisory or management experience

Strong communication skills

Adaptability and flexibility

Ability to motivate others

Job description

A leading indoor adventure park company in Waco seeks an Assistant General Manager to provide leadership and ensure high customer service standards. This role involves managing staff, training, and operational excellence. Ideal candidates have 3+ years of management experience in hospitality and a passion for team development. The position requires adaptability and communication skills as well as a willingness to work evenings and weekends. Join a dynamic team dedicated to creating a fun environment for all ages.