Assistant General Manager — Guest Experience Leader

Urban Air Adventure Parks; Lafayette (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading adventure park operator in Lafayette is seeking an experienced Assistant General Manager to motivate teams, enhance customer service, and manage operations. The role requires strong leadership and communication skills, with a focus on developing staff and ensuring a positive customer experience. Ideal candidates should have at least 3 years of management experience in hospitality sectors like theme parks or hotels, and must be flexible to work weekends and holidays.

Qualifications

• 3+ years of supervisory or management experience required.
• Experience in hospitality is a MUST (Theme Parks, Hotels, etc.).
• Strong communication skills and ability to interact with others.

Responsibilities

• Cultivate a team environment providing exceptional customer service.
• Assist in hiring, retention of staff, and staff training.
• Develop weekly schedules and ensure appropriate staffing levels.
• Maintain a safe and secure environment for guests and staff.

Skills

Customer Service

Team Leadership

Communication

Job description

A leading adventure park operator in Lafayette is seeking an experienced Assistant General Manager to motivate teams, enhance customer service, and manage operations. The role requires strong leadership and communication skills, with a focus on developing staff and ensuring a positive customer experience. Ideal candidates should have at least 3 years of management experience in hospitality sectors like theme parks or hotels, and must be flexible to work weekends and holidays.