Assistant General Manager - Hospitality & Experience Leader

Urban Air Adventure Parks; Frisco (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading indoor adventure company in Frisco is seeking an Assistant General Manager who will motivate and guide a team to provide exceptional customer service. The successful candidate must have a strong hospitality background and at least 3 years of supervisory experience. Responsibilities include staff training, scheduling, and ensuring operational excellence across entertainment and food services. This role requires adaptability, enthusiasm, and a commitment to maintaining a safe environment for guests and staff. Weekend and holiday availability is essential.

Qualifications

• 3+ years’ supervisory or management experience required.
• Experience in hospitality is essential.
• Ability to work weekends, evenings, and holidays.

Responsibilities

• Cultivate a team environment focused on customer service.
• Assist in hiring and staff training execution.
• Develop weekly staffing schedules and manage coverage.

Skills

Team environment cultivation

Exceptional customer service

Staff development

Strong communication skills

Job description

A leading indoor adventure company in Frisco is seeking an Assistant General Manager who will motivate and guide a team to provide exceptional customer service. The successful candidate must have a strong hospitality background and at least 3 years of supervisory experience. Responsibilities include staff training, scheduling, and ensuring operational excellence across entertainment and food services. This role requires adaptability, enthusiasm, and a commitment to maintaining a safe environment for guests and staff. Weekend and holiday availability is essential.