Hospitality Team Lead — Guest Experience & Ops

Urban Air Adventure Parks; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading indoor adventure park operator in Austin, Texas, is searching for an Assistant Manager to cultivate a team environment and ensure exceptional customer service. The ideal candidate will have experience in hospitality, possess strong supervisory skills, and show a commitment to team development. The role includes overseeing staff training, creating schedules, and maintaining operational standards. Join a creative and energetic team that values customer satisfaction and employee growth.

Qualifications

• 1+ year supervisory or management experience required.
• CPR/First Aid Certification is preferred.
• Must be professional, energetic, self‑motivated.

Responsibilities

• Cultivate a team environment for exceptional customer service.
• Assist in hiring, training, and retention of staff.
• Develop weekly schedules for optimal staffing.

Skills

Hospitality experience

Supervisory skills

Communication skills

Computer skills

Team development

Positive attitude

Tools

Microsoft Office

Job description

A leading indoor adventure park operator in Austin, Texas, is searching for an Assistant Manager to cultivate a team environment and ensure exceptional customer service. The ideal candidate will have experience in hospitality, possess strong supervisory skills, and show a commitment to team development. The role includes overseeing staff training, creating schedules, and maintaining operational standards. Join a creative and energetic team that values customer satisfaction and employee growth.