Assistant General Manager: Guest Experience Leader

Urban Air Adventure Parks; Sunset Hills (MO); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading indoor adventure park company in Sunset Hills is seeking an Assistant General Manager to drive team success and enhance customer experiences. The ideal candidate will have over 3 years of management experience in hospitality, a positive attitude, and strong leadership skills. Responsibilities include team motivation, scheduling, and maintaining operational excellence. This role requires working flexible hours, including weekends and holidays, and may involve lifting and standing for long periods.

Qualifications

• Must have experience in hospitality (Theme Parks, Hotels, etc.).
• 3+ years of supervisory or management experience required.
• CPR/First Aid Certification preferred.
• Ability to pass a thorough background check.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring, retention of staff, and coaching.
• Develop weekly schedules and ensure appropriate staffing levels.
• Maintain a safe, clean, and secure environment.

Skills

Customer service orientation

Team leadership

Strong communication skills

Positive attitude

Adaptability

Job description

A leading indoor adventure park company in Sunset Hills is seeking an Assistant General Manager to drive team success and enhance customer experiences. The ideal candidate will have over 3 years of management experience in hospitality, a positive attitude, and strong leadership skills. Responsibilities include team motivation, scheduling, and maintaining operational excellence. This role requires working flexible hours, including weekends and holidays, and may involve lifting and standing for long periods.