Assistant General Manager — Store Ops & People Leader

Applegreen Group; City of Syracuse (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA in Syracuse seeks an Assistant General Manager to help the General Manager run daily operations, mentor staff, and uphold brand standards. This role provides an entry-level path to develop essential management skills and judgment in a fast-paced travel plaza environment.

You will lead teams, deliver feedback, manage cash and inventory, and focus on guest satisfaction while ensuring safety and compliance. Flexible schedules and growth opportunities are available within our network.

Qualifications

• Strong leadership and coaching abilities to guide the team.
• Excellent customer service with a positive attitude.
• Clear verbal and written communication skills for staff and guests.
• Basic understanding of food safety and handling in a quick-service setting.
• Willingness to adapt to fast-paced shifts and team dynamics.

Responsibilities

• Deliver performance feedback, set goals, and communicate objectives.
• Supervise non-management staff, assign tasks, and coach shift supervisors.
• Step in for the GM in their absence and maintain operations.
• Motivate staff to maintain high morale and productivity.
• Adhere to brand standards and store policies consistently.
• Manage cash handling and inventory accuracy, preparing required reports.

Skills

Leadership

Customer service

Communication

Food safety basics

Teamwork

Job description

Applegreen USA in Syracuse seeks an Assistant General Manager to help the General Manager run daily operations, mentor staff, and uphold brand standards. This role provides an entry-level path to develop essential management skills and judgment in a fast-paced travel plaza environment.

You will lead teams, deliver feedback, manage cash and inventory, and focus on guest satisfaction while ensuring safety and compliance. Flexible schedules and growth opportunities are available within our network.