Assistant General Manager — People & Operations Leader

Applegreen Stores; West Gardiner (ME); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen is seeking an Assistant General Manager to support the General Manager in day-to-day operations at our travel plaza locations. This entry-level management role focuses on coaching staff, achieving store performance goals, and delivering exceptional customer service.

The position emphasizes leadership, operational excellence, cash handling, and inventory accuracy while maintaining brand standards and a safe, welcoming environment for guests.

Qualifications

• Proven leadership and team motivation capabilities.
• Excellent customer service abilities and positive attitude.
• Strong verbal and written communication skills with business acumen.
• Basic food safety understanding and practice.
• Physical ability to lift/push objects weighing over 30 lbs.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives clearly.
• Supervise daily operations of non-management associates and coach shifts Supervisors.
• Step in and perform duties in the absence of the general manager.
• Motivate staff, especially during low morale periods.
• Ensure adherence to company policies and brand standards.
• Maintain clean, inviting restaurant appearance following brand guidelines.
• Manage cash handling and daily reporting per directives.
• Address customer needs and resolve issues to build lasting relationships.
• Keep inventory data accurate through spot counts and checks.

Skills

Leadership

Customer service

Communication

Food safety

Physical strength

Job description

Applegreen is seeking an Assistant General Manager to support the General Manager in day-to-day operations at our travel plaza locations. This entry-level management role focuses on coaching staff, achieving store performance goals, and delivering exceptional customer service.

The position emphasizes leadership, operational excellence, cash handling, and inventory accuracy while maintaining brand standards and a safe, welcoming environment for guests.