Assistant General Manager — Growth & Operations Leader

Applegreen Stores; Framingham (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Employee Referral Bonus

Job summary

Applegreen Stores is seeking an Assistant General Manager to support the General Manager in running daily operations of travel plazas across the Northeast/Midwest. You will lead a team, uphold brand standards, supervise staff, and drive customer satisfaction while ensuring efficient store performance.

The role emphasizes coaching, performance feedback, and maintaining a welcoming, clean, and safe environment with strong emphasis on company policies and labor relations.

Qualifications

• Strong leadership and management skills.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with a sharp business acumen.
• Ability and willingness to lift/push objects weighing over 30 lbs.

Responsibilities

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure day-to-day supervision of non-management associates, assign work, coaching, and developing shift supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Maintains an awareness of all applicable brand standards and procedures to maximize brand relations.

Skills

Leadership

Customer service

Communication

Business acumen

Staff motivation

People development

Job description

Applegreen Stores is seeking an Assistant General Manager to support the General Manager in running daily operations of travel plazas across the Northeast/Midwest. You will lead a team, uphold brand standards, supervise staff, and drive customer satisfaction while ensuring efficient store performance.

The role emphasizes coaching, performance feedback, and maintaining a welcoming, clean, and safe environment with strong emphasis on company policies and labor relations.