Assistant General Manager: People & Operations Leader

Applegreen Group; Warners (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen Group is seeking an Assistant General Manager to assist the General Manager in running daily operations at our New York location. This role emphasizes leadership, staff supervision, and delivering strong customer service in a fast-paced setting.

You will coach teams, maintain brand standards, handle cash processes, and resolve customer issues while driving performance and growth for the business.

Qualifications

• Minimum 2+ years in quick service restaurant or similar management operations.
• Proven leadership and management abilities with strong customer service.
• Excellent verbal and written communication and a sharp business sense.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Oversee day-to-day supervision of non-management staff and shifts supervisors.
• Step in to perform duties in the absence of the general manager.
• Motivate staff and maintain morale during busy periods and challenges.
• Ensure adherence to brand standards, policies, and procedures.
• Manage cash handling, daily reporting, and compliance with directives.
• Address customer needs and resolve issues to build lasting relationships.
• Conduct inventory checks and ensure data accuracy in records.

Skills

Leadership

Team management

Customer service

Communication

Business acumen

Job description

Applegreen Group is seeking an Assistant General Manager to assist the General Manager in running daily operations at our New York location. This role emphasizes leadership, staff supervision, and delivering strong customer service in a fast-paced setting.

You will coach teams, maintain brand standards, handle cash processes, and resolve customer issues while driving performance and growth for the business.