Assistant General Manager - People-First Hospitality

Skyline Chili, LLC; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Skyline Chili, LLC in Cincinnati is seeking an Assistant General Manager to lead daily restaurant operations, drive guest satisfaction, and ensure financial and quality standards are met.

You will supervise and develop team members, uphold company policies, and partner with corporate leadership to optimize service and profitability. The AGM will play a pivotal role in creating a positive, hospitality-forward environment for guests and staff alike.

Qualifications

• Minimum 2 years of leadership in restaurant operations.

Responsibilities

• Direct and administer the operational efforts of the restaurant, focusing on safety, hospitality, service, and cleanliness.
• Ensure compliance with policies, procedures, and SOPs.
• Ensure guests are promptly and professionally served according to guidelines.
• Assist in selecting, training, directing, developing, and supervising restaurant team members.
• Run efficient service; resolve guest questions and problems promptly.
• Develop restaurant personnel and ensure timely reporting and records.
• Suggest improvements for efficiency and effectiveness in operations.

Skills

Leadership

Guest service

Hospitality

Team development

Education

High School Diploma or equivalent

Job description

Skyline Chili, LLC in Cincinnati is seeking an Assistant General Manager to lead daily restaurant operations, drive guest satisfaction, and ensure financial and quality standards are met.

You will supervise and develop team members, uphold company policies, and partner with corporate leadership to optimize service and profitability. The AGM will play a pivotal role in creating a positive, hospitality-forward environment for guests and staff alike.