Guest-First General Manager – Hospitality Leader

Skyline Chili, Inc.; Cincinnati (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Skyline Chili, Inc. is seeking a General Manager in Cincinnati, OH to lead daily restaurant operations, drive financial results, and uphold safety, service, and quality standards. You will recruit, train, and supervise staff while maintaining strong relationships with guests and ensuring adherence to company policies.

The role emphasizes hospitality, teamwork, and consistent guest experiences in a long-standing brand environment within Skyline’s 70+ year tradition.

Qualifications

• 3-5 years of leadership experience in the restaurant industry.

Responsibilities

• Direct and administer the entire operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure policies and procedures are followed according to SOPs, HR policies, and directives.
• Select, train, direct, develop, and supervise restaurant team members.
• Deliver restaurant services efficiently and in accordance with company policies and standards.
• Build good business relationships with customers and resolve questions promptly.
• Ensure reports and records are accurate and timely.
• Suggest improvements for efficiency or effectiveness in operations.
• Maintain profitability in line with company expectations.

Skills

Leadership experience

Job description

Skyline Chili, Inc. is seeking a General Manager in Cincinnati, OH to lead daily restaurant operations, drive financial results, and uphold safety, service, and quality standards. You will recruit, train, and supervise staff while maintaining strong relationships with guests and ensuring adherence to company policies.

The role emphasizes hospitality, teamwork, and consistent guest experiences in a long-standing brand environment within Skyline’s 70+ year tradition.