Assistant General Manager — Hospitality Leader & Team Builder

Skyline Chili, LLC; Georgetown (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Skyline Chili, LLC is seeking an Assistant General Manager to oversee daily restaurant operations, drive guest service excellence, and lead a high-performing team. The AGM will manage staffing, training, and compliance with company policies to ensure consistent, high-quality dining experiences.

Based in a guest-focused, positive environment, the AGM role emphasizes profitability, safety, and teamwork, aligning with Skyline Chili’s people-first culture and operational standards.

Qualifications

• Experience leading and developing strong teams.
• Focus on hospitality and guest service excellence.
• Ability to implement company policies and SOPs.

Responsibilities

• Assist in directing and administering the restaurant's operational efforts, including financial results, safety, hospitality, quality, service and cleanliness.
• Ensure policies and procedures are followed according to SOPs and HR directives.
• Ensure guests are promptly and professionally served according to guidelines.
• Assist in the selection, training, direction, development and supervision of restaurant Team Members.
• Deliver restaurant services efficiently per company standards.
• Resolve customer questions and problems promptly and maintain good business relationships.
• Develop and coordinate staff and ensure training and efficiency.
• Ensure timely and accurate reports and records.
• Suggest improvements for operational efficiency.
• Maintain good relationships with restaurant and corporate personnel.
• Keep profitability in line with company expectations.

Skills

Hospitality

Guest Service

Team Leadership

Job description

Skyline Chili, LLC is seeking an Assistant General Manager to oversee daily restaurant operations, drive guest service excellence, and lead a high-performing team. The AGM will manage staffing, training, and compliance with company policies to ensure consistent, high-quality dining experiences.

Based in a guest-focused, positive environment, the AGM role emphasizes profitability, safety, and teamwork, aligning with Skyline Chili’s people-first culture and operational standards.