Assistant General Manager: Lead Teams, Elevate Hospitality

Skyline Chili, LLC; Olde West Chester (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

Skyline Chili, LLC in Union Centre Skyline is seeking an Assistant General Manager to lead daily restaurant operations and drive guest satisfaction. This role emphasizes team leadership, training, and delivering on financial and service objectives within a hospitality-centric environment.

The AGM will oversee staff development, enforce policies, and uphold high standards of cleanliness, safety, and service while building strong relationships with guests and the local community.

Qualifications

• Experience leading and developing strong teams.
• Ability to direct operational efforts and achieve on-target financial results.
• Ensure policies and procedures are followed according to SOPs and HR policies.
• Strong hospitality and guest service focus.

Responsibilities

• Direct and administer restaurant operations to achieve financial targets, safety, service, and cleanliness.
• Ensure guests are served promptly and professionally per guidelines.
• Recruit, train, and supervise restaurant Team Members.
• Maintain relationships with customers and resolve questions promptly.
• Develop staff and coordinate activities to optimize efficiency.
• Prepare and maintain reports and records.

Skills

Leadership

Guest service

Team development

Operations management

Job description

Skyline Chili, LLC in Union Centre Skyline is seeking an Assistant General Manager to lead daily restaurant operations and drive guest satisfaction. This role emphasizes team leadership, training, and delivering on financial and service objectives within a hospitality-centric environment.

The AGM will oversee staff development, enforce policies, and uphold high standards of cleanliness, safety, and service while building strong relationships with guests and the local community.