Assistant General Manager - Hospitality & Guest Experience Leader

Skyline Chili, LLC; Florence (KY); On-site; USD 65,000 - 75,000; Full time

Job summary

Skyline Chili, LLC in Florence, KY is seeking an Assistant General Manager to lead daily restaurant operations and oversee guest service.

The AGM will focus on developing and guiding a high-performing team while maintaining hospitality standards and a positive work environment. This role emphasizes customer care, safety, and quality, with a responsibility to drive operational excellence.

Qualifications

• Experience leading and developing strong teams.
• Passion for hospitality and guest service.

Responsibilities

• Direct and administer the operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
• Ensures guests are promptly and professionally served according to Company’s guidelines.
• Assist in the selection, training, direction, development, and supervision of restaurant Team Members.

Skills

Team leadership

Guest service focus

Hospitality experience

Job description

Skyline Chili, LLC in Florence, KY is seeking an Assistant General Manager to lead daily restaurant operations and oversee guest service.

The AGM will focus on developing and guiding a high-performing team while maintaining hospitality standards and a positive work environment. This role emphasizes customer care, safety, and quality, with a responsibility to drive operational excellence.