Guest Experience Leader - Restaurant Operations & Team Growth

Skyline Chili, LLC; West Chester Township (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Skyline Chili, LLC in Cincinnati, Ohio, seeks an Assistant General Manager to lead daily restaurant operations, drive on-target financial results, and uphold safety, hospitality, and quality.

You will train and supervise team Members, ensure policies are followed, and foster a positive, guest‑focused environment while maintaining strong working relationships with staff and corporate teams.

Qualifications

• Experience leading and developing strong teams.
• Ability to direct operational efforts and achieve financial results.
• Commitment to hospitality, service quality, and guest satisfaction.
• Ability to train, coach, and supervise restaurant staff.

Responsibilities

• Direct and administer restaurant operations including safety,service, and cleanliness.
• Ensure policies and procedures are followed according to SOPs.
• Serve guests promptly and professionally per guidelines.
• Assist in selecting, training and supervising team Members.
• Develop staff and coordinate their activities.
• Maintain accurate, timely reports and records.
• Suggest improvements for efficiency and effectiveness.
• Maintain good working relationships with staff and corporate teams.

Skills

Team leadership

Guest service

Job description

Skyline Chili, LLC in Cincinnati, Ohio, seeks an Assistant General Manager to lead daily restaurant operations, drive on-target financial results, and uphold safety, hospitality, and quality.

You will train and supervise team Members, ensure policies are followed, and foster a positive, guest‑focused environment while maintaining strong working relationships with staff and corporate teams.