Hospitality General Manager – Guest Experience Leader

Skyline Chili, Inc.; Cincinnati (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Skyline Chili, Inc. in Cincinnati seeks a General Manager to lead restaurant operations, drive guest satisfaction, and manage financial performance with safety, service, and cleanliness as top priorities.

You will select, train, and develop team members and ensure policies are followed in a people-first culture that Skyline has upheld since 1949. This role focuses on profitability, strong customer relations, and collaboration with restaurant and corporate staff to maintain Skyline’s over 70-year

Qualifications

• 3–5 years of leadership experience in the restaurant industry.
• Directs and administers the operational efforts of the restaurant including safety, hospitality, quality, service and cleanliness.
• Ensures compliance with established policies and procedures according to SOPs and HR policies.

Responsibilities

• Directing and administering the entire operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
• Select, trains, directs, develops, and supervises restaurant team members.
• Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
• Restaurant profitability is in line with Company expectations.

Job description

Skyline Chili, Inc. in Cincinnati seeks a General Manager to lead restaurant operations, drive guest satisfaction, and manage financial performance with safety, service, and cleanliness as top priorities.

You will select, train, and develop team members and ensure policies are followed in a people-first culture that Skyline has upheld since 1949. This role focuses on profitability, strong customer relations, and collaboration with restaurant and corporate staff to maintain Skyline’s over 70-year